Privacy policy
Last updated: 02/04/2026
This Privacy Policy describes how Elevated Expressions ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from elevatedexpressions.com.au or otherwise communicate with us (collectively, the "Services").
Please read this policy carefully. By using our Services, you agree to the collection and use of your information as described here.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any updates will be posted on this page with a revised date.
What Information We Collect
We collect information you provide directly to us, including:
- Contact details — name, email address, phone number, and shipping/billing address
- Order information — items purchased, payment confirmation, and transaction history
- Account information — username and password if you create an account
- Customer support communications — any messages you send us
We also automatically collect certain usage data when you visit our site, including your IP address, browser type, device information, and how you interact with our pages. This is collected via cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations, shipping updates, and other transactional notifications
- Respond to your questions and provide customer support
- Send marketing emails (you can opt out any time)
- Detect and prevent fraud or misuse of our Services
- Improve our website and customer experience
Cookies
Like most websites, we use cookies to power and improve our Services, remember your preferences, and understand how people use our site. You can adjust cookie settings in your browser at any time, though disabling cookies may affect some site functionality.
For more on how Shopify handles cookies, visit: shopify.com/legal/cookies
How We Share Your Information
We do not sell your personal information. We may share it with trusted third parties who help us run our business, including:
- Shopify — our ecommerce platform
- Payment processors — to securely handle transactions
- Australia Post — to fulfil and ship your orders
- Marketing tools — for email communications and analytics
These parties are only given the information they need to perform their services and are required to keep it secure.
We may also disclose your information if required by law or to protect our rights and the safety of our customers.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@elevatedexpressions.com.au and we'll respond promptly.
Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure. We recommend you do not share sensitive information over unsecured channels.
Children's Privacy
Our Services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it.
Third Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please get in touch:
📧 info@elevatedexpressions.com.au 🌐 elevatedexpressions.com.au