FAQ
Find your answers here
What is 3D printing?
3D printing, also known as additive manufacturing, is a process of creating three-dimensional objects from a digital file by layering materials like plastic, resin, or metal.
Even pottery, concrete and chocolate can be 3D printed!
How long does it take to 3D print something?
The time to print products varies depending on size, complexity of the model and the level of detail for the object.
What if an item is out of stock?
If an item is out of stock, you can sign up to be notified when it becomes available again. Just enter your email address on the product page.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them directly from our website and they will be delivered electronically.
How do I use a discount code?
To use a discount code, enter it in the designated field at checkout and click "Apply." The discount will be reflected in your order total.
How long does shipping take?
Shipping times vary depending on your location and the shipping method chosen. Standard shipping typically takes 3-7 business days. Expedited options are available at checkout.
How long will it take to ship my order, and can I track my order?
We aim for 1-3 days to ship orders after payment has been received.
Yes, once your order is shipped, we will send you a tracking number via email. You can use this number to track your package on the carrier’s website.
Can I change or cancel my order after it has been placed?
Orders can be changed or canceled before they are shipped. Please contact our customer service team as soon as possible to make any changes.
How do I leave a review?
We value your feedback! To leave a review, go to the product page and click on the “Write a Review” button. Your input helps us improve our products and services.
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